Last updated: 19 September 2026.
This policy explains which payment methods we accept on Elliot's Way, how your payment is processed, and how your card details are protected.
Payment methods we accept
We accept these and only these: Visa, Mastercard, Maestro, Apple Pay, Google Pay and Shop Pay. These are exactly the same methods shown in our footer and offered at checkout. A method not listed here isn't accepted on this site.
Currency
All prices on this site are shown and charged in Australian dollars (AUD). The amount shown at checkout is final: shipping is free on every order, and we add no handling fees.
When you're charged
Your card is charged when your order is confirmed. A confirmation is emailed to you straight away. If a payment is declined, no order is created and no amount is held; any pre-authorisation usually clears within a few business days.
Secure payment
elliotsway.com encrypts every page using SSL (Secure Sockets Layer), which protects sensitive information while it travels between your browser and our site. The padlock icon in your browser, together with the https prefix in the address, confirms the connection is secure.
PCI compliance
Our payments are handled by payment processors certified to Level 1 of the PCI DSS standard, the security standard any organisation handling card data must meet to reduce the risk of fraud.
Your card details
We never see or store your full card number. Once a purchase is complete we only have access to your billing address, delivery address, order details and the last four digits of the card used. We don't rent, sell or share your personal information. Our Privacy Policy explains exactly what we collect and how it's used.
Double or failed payments
If you've been charged twice, or charged without receiving an order confirmation, email us at info@elliotsway.com with your order number and the date of the charge. We'll check it and refund any confirmed double payment in full.
Refunds
Any refund goes back to your original payment method. The timing and conditions are set out in our Return & Refund Policy.
Fraud prevention
To protect our customers we review orders that show signs of fraud. A flagged order may need email verification before it ships, or may be cancelled with a full refund. We will never ask you for your full card number, your PIN or your banking details, not by email, not by phone, not by any other means.
Contact
Store: Elliot's Way
Company: Senft Media LTD, Charilaou Xylophorou 13, 4103 Agios Athanasios, Limassol, Cyprus
Australian warehouse: 13-15 Normanby Ave, Sunshine North VIC 3020, Australia (not a return address)
Company number: HE 483732
Email: info@elliotsway.com
Phone: +61 7 5241 4925
Customer service: Monday to Friday, 9am to 6pm (AEST)
Saturday and Sunday: closed
We aim to respond within 24 hours.
Have a question? Contact us here.